top of page
Person Getting Shoulder Massage

LATE CANCELLATIONS

Stuff happens, and sometimes you need to cancel your appointment with us. We get it. If you need to cancel more than 24 hours before your appointment, just give us a call or shoot us a message letting us know. If you don’t let us know or have to cancel less than 24 hours before your appointment, we take 50% of the appointment as a fee. Talk to us to find out more.

Four Women smiling at camera

TARDINESS

Please be courteous to the staff and other clients at Zen and make sure you arrive on time for each appointment. If you are more than 15 minutes late, we may have to reschedule your appointment for another time. If you see you are running late, the best thing to do is let us know so we can minimize any disruption to our staff and other customers.

PRIVACY POLICY

Privacy Policy for Zen Beauty

​

Last updated: 09/08/2023

1. Introduction

Welcome to Zen Beauty. This privacy policy is designed to inform you about how we collect, use, and protect any information you provide to us when you use our website or engage with our physical business located at 8 Reibeek Street, Cape Town, South Africa, in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

​

2. Information We Collect

2.1. Personal Information

When you engage with our services or make inquiries, you may provide us with personal information, which includes, but is not limited to:

  • Name

  • Contact details, such as email address and phone number

  • Any other information you willingly provide

2.2. Non-personal Information

We may also collect non-personal information such as browser type, device type, and IP address to improve our website's user experience.

3. How We Use Your Information

Under the guidelines of POPIA, we use the information we collect for:

  • Appointment bookings

  • Responding to inquiries

  • Marketing and promotions, only with your explicit consent

  • Internal record keeping

4. Protecting Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information in accordance with POPIA.

5. Cookies

Our website may use cookies to enhance user experience. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. Using cookies helps us provide you with a better website experience.

6. Links to Other Websites

Our website may contain links to other websites. Please note that we do not have control over these websites and cannot be responsible for the protection and privacy of any information you provide while visiting them. Such sites are not governed by this privacy policy or POPIA.

7. Changes to this Privacy Policy

Zen Beauty may update this privacy policy from time to time. Any changes will be updated on this page. We recommend reviewing this policy periodically to stay informed.

8. Your Rights under POPIA

Under the POPI Act:

  • You have the right to access, modify, or delete any personal information we have about you.

  • You have the right to object to the processing of personal information.

  • You have the right to lodge a complaint with the Information Regulator if you believe we have not handled your personal information in accordance with POPIA.

9. Contacting Us

If you have any questions or concerns regarding this privacy policy or how we handle your data under POPIA, please contact us at:

Zen Beauty 8 Reibeek Street Cape Town, South Africa

info@zenbeauty.biz

+27677040194

bottom of page